Privacy Policy

Thank you for visiting our site and using our services!

When you visit our Websites or use our Services, you provide and entrust us with certain personal information (which we refer to herein as “your information”). We understand that your information is important to you, and we take your privacy and data protection concerns seriously. This Privacy Notice (“Notice”) is meant to help you understand how we collect, use, and share your information and how you can exercise the choices and rights you have to your information.

When this Notice mentions “AppFolio,” “we,” “us,” or “our” it refers to AppFolio, Inc. or the AppFolio, Inc. wholly owned subsidiary that is responsible for your information under this Notice.

Applicability and Scope of This Notice

This Notice is applicable to all AppFolio websites that link to this Notice (collectively, the “Websites”), AppFolio’s platform and services, including the associated AppFolio mobile applications (collectively, the “Services”), and any other interactions (e.g. customer service inquiries, webinars, conference) you may have with AppFolio.

This Notice applies only to your personal information, which is information that is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household. For the purposes of this Notice, your information does not include aggregate or de-identified information maintained in any form that does not identify you or cannot be reasonably linked to an individual. Additionally, AppFolio provides certain Services on behalf of our customers who operate within the real estate industry, such as property managers, landlords, HOA associations, and investment managers (referred to as our “Business Customer(s)”). To understand how we process your information on behalf of a Business Customer, please refer to the privacy notice of the Business Customer with whom you have a relationship for information on how they engage us, and how they collect, use, and share your information.

For California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia residents. Additional disclosures and information regarding our privacy practices under state-specific privacy laws, including information about your rights, is available here. These state specific terms are incorporated into this Notice by reference.

When you use or interact with AppFolio’s Websites or Services, we may collect information that you provide, usage information, and information about your device. We may also collect information about you (and combine it with other information we have about you) from other sources who collect your information on our behalf (e.g., service providers). See below for examples of information we collect or receive. We may provide supplemental information about our data collection or privacy practices in disclosures about specific Services or circumstances, or in some cases, at the time we collect personal information from you.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

When you use or interact with AppFolio’s Websites or Services, we may collect information that you provide, usage information, and information about your device. We may also collect information about you (and combine it with other information we have about you) from other sources who collect your information on our behalf (e.g., service providers). See below for examples of information we collect or receive. We may provide supplemental information about our data collection or privacy practices in disclosures about specific Services or circumstances, or in some cases, at the time we collect personal information from you.

We receive your Personal Information from various sources:

• When you voluntarily provide us your personal details in order to register on our Site;
• When you use or access our Site in connection with your use of our services;From third party providers, services and public registers (for example, traffic analytics vendors).
• To use our Services.
• When you use our Websites, create an account or profile in one of our Services, or use certain Services, such as background screening, you may provide personal identifiers (e.g., your first name, last name, email address, date of birth, phone number, postal address, IP address, account name), customer records (e.g., username and password, payment information, company name, job title, business email address, department), other sensitive personal information (e.g., social security number, driver’s license number, passport number, tax identification number, government issued ID, national ID card), and other similar personal information.
• To provide payment services.
• To use certain of our payment services, or to make and receive payments on our platform, you may be required to provide us with financial and other sensitive personal information, e.g., your bank account number, online bank account login, and credit card information. We may also capture additional information when you make payments, such as card type, transaction type, and payee information.
• To comply with our corporate policies and regulatory obligations.
• In connection with (a) maintaining reasonable data protection safeguards, including the security of our services, (b) fulfilling “know your customer” processes, required for certain payment services, and (c) complying with other various regulatory requirements related to our Services, you may be required to provide us with personal identifiers (e.g., first name, last name, email address, date of birth, phone number, IP address, account name), other sensitive personal information (e.g., social security number, tax identification number, images of your driver's license, government issued ID, passport, national ID card), and other similar personal information.
• To participate in our communities.  When you participate in our communities (help centers, blogs, forums, etc.), you may choose to voluntarily disclose personal information, which may be used to identify you, including personal identifiers (e.g., first name, last name, email address, phone number), customer records (e.g., company name, job title, business email address), and other similar information.
• When you engage with our Services and teams. You may provide us with personal identifiers (e.g., first name, last name, email address, phone number) and other similar information when you fill in forms, respond to surveys, participate in promotions or research opportunities, communicate with our customer service teams, or use other features of our Services.
• When applying for employment. When you apply for employment at GGE Management, you may provide personal identifiers (e.g., your first name, last name, email address, date of birth, phone number, postal address), professional or employment related information (e.g., employment history, job title), education information (e.g., education level, degree, certification, school name, graduation date), and characteristics of protected classes (e.g., race, ethnicity, veteran status, age, gender), and other similar information. In connection with an employment background screening check, you may provide other sensitive personal information (e.g., social security number, driver’s license number, passport number, tax identification number, images of your driver's license, government issued ID, passport, national ID card) and other authentication information that can be used to verify your identity and perform the back

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

Device information.

When you access our Websites or use our Services, we may collect device information that can be used to identify you or your device. This internet or electronic network information may include IP address, hardware and software operating system type and version, browser type and version, crash data, and the pages you have viewed or engaged with before or after accessing our Websites or Services.

Commercial and activity information.

We may collect commercial information about how you use our Websites or Services, such as content accessed, services you have used or interacted with, date and time of account creation, account status, log in activity, transaction history, time viewed, and links clicked.

Geolocation data.

When you use some of our Services, we may collect geolocation data about your precise or approximate location based on your IP address, GPS, or nearby devices (e.g., Wi-Fi access points, cell towers).

Cookies and similar technologies.

We leverage common industry standard capabilities to facilitate feature rich service delivery using website cookies and tracking beacons. The “Cookie Policy” Section of this Notice provides more information on how we use cookies and similar technology and your opt-out options.

Information Collected From Other Sources

Public information.

We may collect information about you from publicly accessible sources, such as information posted about you on the internet, news stories, and information available from governmental entities.

Service providers and other parties.

Service providers and other parties provide us with essential services and information we need to offer and operate our Services. These service providers and other parties include background check providers, financial service providers, marketing providers, recruiting and employment related providers, security providers, and other businesses. Personal information we obtain about you from these parties may include: criminal and credit history; information about your participation in third-party programs that provide things like insurance coverage and financial instruments; information to support marketing and advertising activities; information to review job applications and conduct employment interviews; and information about you provided by specific services, such as demographic and market segment information.

Data from other accounts.

We may receive information from third parties if you use a third party service that connects to AppFolio, or if you connect a third party account to your AppFolio account at any time. In these situations, you authorize that third party service to share your information with us. The specific personal information shared with us will depend on the third party’s privacy practices, agreements we have with the third party, and any choices that you may make in sharing your information, and may include your name, email address, and any other information you agree to let the third party service share with us.

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

Public information.

We may collect information about you from publicly accessible sources, such as information posted about you on the internet, news stories, and information available from governmental entities.

Service providers and other parties.

Service providers and other parties provide us with essential services and information we need to offer and operate our Services. These service providers and other parties include background check providers, financial service providers, marketing providers, recruiting and employment related providers, security providers, and other businesses. Personal information we obtain about you from these parties may include: criminal and credit history; information about your participation in third-party programs that provide things like insurance coverage and financial instruments; information to support marketing and advertising activities; information to review job applications and conduct employment interviews; and information about you provided by specific services, such as demographic and market segment information.

Data from other accounts.

We may receive information from third parties if you use a third party service that connects to AppFolio, or if you connect a third party account to your AppFolio account at any time. In these situations, you authorize that third party service to share your information with us. The specific personal information shared with us will depend on the third party’s privacy practices, agreements we have with the third party, and any choices that you may make in sharing your information, and may include your name, email address, and any other information you agree to let the third party service share with us.

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

Providing Our Services

We work hard to provide our users with the features, functionality, and support they need to have an efficient, intuitive, and worthwhile experience while using our Services. To do this, we use your information to:

Verify your identity, authenticate your account, and maintain your account, settings, and preferences; Provide customer support and resolve questions and issues you have about our Services;

Communicate with you about your use of our Services and notify you about upcoming changes or improvements to our Services;

Process payments, verify bank account balances, and conduct background checks;

Collect feedback regarding your experience;

Understand and personalize your experience within our Services;

Facilitate additional services and programs with third parties; and

Operate surveys, sweepstakes, and other promotions.

Safeguarding Your Information and Our Services Providing you with a secure and safe experience on our Websites and Services is very important to us. To do this, we use your information to:

Conduct proactive monitoring of suspicious activity across our systems and platforms;

Monitor and prevent unauthorized access to your information, and account for unlawful or other fraudulent activities;

Conduct diligence on third parties to ensure they meet our strict security and data protection standards; and

Continuously review and improve our security and data protection practices to protect information with which we are entrusted to conduct business.

Improving Our Services

We are constantly improving our Services to better serve you. To do this, we use your information to:

Monitor engagement and interactions and gather data analytics to improve functionalities, operations, and processes, including our security practices, algorithms, and other modeling;

Assess the capabilities of third party partners;

Develop new products, features, partnerships, and services;

Perform research, testing, and analysis; and

Prevent, find, and resolve software bugs and issues.

Building Our Community and Marketing Our Services

To build our community and engage with our users, we use your information to:

Communicate with you about events, educational offers, and provide you with our newsletter;

Personalize and provide content, experiences, communications, and targeted advertising to promote our Services; and

Provide content for public forums, such as bulletin boards, blogs, or chat rooms on our Websites or within our Services.

For Any Other Lawful, Legitimate Business Purpose

We may use your information for any other lawful, legitimate business purpose including, evaluating job applications and conducting employment interviews; complying with legal obligations and other governmental demands; investigating and resolving disputes; and enforcing our Terms of Service and any other contracts.

Legal and Regulatory Disclosures

We may disclose your information to courts, law enforcement, governmental authorities, tax authorities, or other third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (a) to comply with our legal obligations, (b) to comply with a valid legal request or to respond to claims asserted against us, (c) to respond to a valid legal request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, or (d) to enforce and administer our Terms of Service or other agreements with users. Such disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's interests or for the purposes of keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or facilitating the collection of taxes.

Sharing With Your Consent or Upon Your Direction

With your consent or upon your direction, we may disclose your information to interact with a third party and for other purposes, such as with co-sponsors of our events or webinars.

Sharing Between Our Business Customers’ Users

To help facilitate the use of our Services by our Business Customers and among their users, we may need to share certain information within that business account with other users that are authorized to access and use that business account. For example, account login information and other certain personal information may be visible by all members of the business account for purposes of confirming account permissions and users.

Public Information

Some of our Services let you publish information that is visible or available to the public. For example, if you use our website services, you may elect to include certain of your information on websites available to the public at large. Similarly, if you use our Premium Listing product to post your listings to numerous free and paid listings sites, such listings may include your information.

Corporate Affiliates

To enable or support us in providing you the Services, we may share your information within our corporate family of companies, which includes AppFolio and its wholly owned subsidiaries.

Business Transfers

If we are involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction.

Information from Children

AppFolio is not directed at children and individuals under the age of 18 are not permitted to use our Services. We do not knowingly collect information from individuals under 18 years of age. If we find out that an individual under the age of 18 has given us personal information, we will take steps to delete that information. If you believe that an individual under the age of 18 has given us personal information, please contact us at privacy@appfolio.com.

We do not sell your personal information to third parties for money, and we do not act as a data broker. However, we may need to share your information with service providers, third parties, and other users in order to provide our Services and perform tasks on our behalf. This section explains when and why we share your information.

Service Providers

We use a variety of third-party service providers to help us provide our Services and to perform tasks on our behalf, and these third parties may require your information for such purposes. For example, service providers may help us: (a) verify your identity or authenticate your identification documents, (b) check information against public databases, (c) conduct background checks, fraud prevention, and risk assessment, (d) perform product development, maintenance, and debugging, (e) provide customer service, payments, or insurance services, (f) automate administrative tasks; and (g) provide analytics. We have written agreements with all such third parties and they are not permitted to use your information for any purpose other than to deliver the relevant services in a professional manner, and consistent with their legal, regulatory and other obligations. Some of these disclosures may constitute “sharing” of personal information for cross-context behavioral advertising or targeted advertising purposes under certain U.S. state privacy laws, which we describe in more detail here.

We may disclose your information to courts, law enforcement, governmental authorities, tax authorities, or other third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (a) to comply with our legal obligations, (b) to comply with a valid legal request or to respond to claims asserted against us, (c) to respond to a valid legal request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, or (d) to enforce and administer our Terms of Service or other agreements with users. Such disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's interests or for the purposes of keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or facilitating the collection of taxes. Sharing With Your Consent or Upon Your Direction With your consent or upon your direction, we may disclose your information to interact with a third party and for other purposes, such as with co-sponsors of our events or webinars.

Sharing Between Our Business Customers’ Users

To help facilitate the use of our Services by our Business Customers and among their users, we may need to share certain information within that business account with other users that are authorized to access and use that business account. For example, account login information and other certain personal information may be visible by all members of the business account for purposes of confirming account permissions and users.

Public Information

Some of our Services let you publish information that is visible or available to the public. For example, if you use our website services, you may elect to include certain of your information on websites available to the public at large. Similarly, if you use our Premium Listing product to post your listings to numerous free and paid listings sites, such listings may include your information.

Corporate Affiliates

To enable or support us in providing you the Services, we may share your information within our corporate family of companies, which includes AppFolio and its wholly owned subsidiaries.

Business Transfers

If we are involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction.

Information from Children

AppFolio is not directed at children and individuals under the age of 18 are not permitted to use our Services. We do not knowingly collect information from individuals under 18 years of age. If we find out that an individual under the age of 18 has given us personal information, we will take steps to delete that information. If you believe that an individual under the age of 18 has given us personal information, please contact  privacy@appfolio.com.

You may request to: 

Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 

Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 

Request rectification of your personal information that is in our control.

Request erasure of your personal information. 

Object to the processing of personal information by us. 

Request to restrict processing of your personal information by us.

Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our office using the details provided below:

[theoffice@beachapts.net] .

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

We take great care in implementing and maintaining the security of the Site and your information. [ explain about your security practices, such as: we employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

 We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at theoffice@beachapts.net

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

 When you use or interact with  beachapts.net and /or AppFolio, you are agreeing to the most recent terms of this Notice.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at [add applicable email address] .

Please complete the details of the company

Last Modified February 2025